Terms of Service

Effective Date:

February 13, 2025


Last Updated:

February 28, 2025

Company Information


Legal Entity:

Alpha Search LLC


Operating As:

Alpha Impact HQ


Website:

https://alphaimpacthq.com

1. Introduction and Acceptance

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Alpha Search LLC (operating as "Alpha Impact HQ," "we," "us," or "our"). By accessing or using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree, please do not use our platform.

2. Services Overview

We provide AI-powered marketing, CRM, and automation solutions to businesses, including:

2.1 Core Services

CRM and customer management tools

Marketing automation and lead generation

AI-enhanced sales funnels and AI Voice Agent services

Analytics and reporting capabilities

Integration with third-party platforms

2.2 Service Delivery

Cloud-based software access

Regular updates and improvements

Technical support

Training resources and documentation

3. User Account and Responsibilities

3.1 Account Creation and Management

You must provide accurate, current, and complete information

You are responsible for maintaining account security

You must notify us of any unauthorized account access

You may not share or transfer your account credentials

3.2 Acceptable Use

You agree to:

Use our services for lawful business purposes only

Comply with all applicable laws and regulations

Maintain appropriate security measures

Respect intellectual property rights

Protect customer data and privacy

3.3 Prohibited Activities

You may not:

Reverse engineer or decompile our software

Copy or redistribute our technology

Use our services for illegal activities

Attempt to breach security measures

Interfere with other users' access

Upload malicious code or content

4. Subscription and Payment Terms

4.1 Pricing and Payment

Prices are subject to change with notice

Payments are processed through secure digital payment platforms (including Stripe, PayPal, Venmo), bank transfers, or credit cards

All fees are exclusive of taxes

4.2 Trial Period, Payments, Cancellation, and Renewal

The first 14 days constitute a free trial period with no charges

You may cancel during the trial period without any fees by contacting [email protected]

If you choose to continue after the trial, you commit to a 6-month subscription program

The subscription fee is $500 per month for the standard service

You cannot cancel during the initial 6-month subscription period except for cause

Following the initial 6-month period, you have several options:

Continue on a month-to-month basis at $500 per month (cancelable with 30 days' notice)

Renew for another 6-month period at $500 per month

Renew for a 12-month period at $500 per month

For 6-month and 12-month renewals, a 10% discount is available if paid in full upfront

Renewal choices must be communicated at least 15 days before the end of your current term

If no selection is made, service continues on a month-to-month basis

All cancellation requests must be sent to [email protected]

4.3 Payment Methods

We accept multiple payment methods including:

Digital payment platforms (Stripe, PayPal, Venmo)

Bank transfers

Credit cards

Other methods as mutually agreed upon

Automatic payments may be set up with your permission

Late payments incur interest at 1.5% per month or the maximum allowed by law

5. Intellectual Property Rights

5.1 Our Rights

All content, code, and materials are protected

Trademarks and logos are our exclusive property

Software licenses are non-transferable

Modifications and derivatives are prohibited

5.2 User Content

You retain rights to your content

We receive a license to host and process it

You warrant having necessary rights

We may remove prohibited content

6. AI Voice Agent Services

6.1 Service Description

24/7 AI-powered call answering

Appointment booking and scheduling

Lead qualification and data collection

Call reporting and analytics

6.2 Service Limitations

AI tools are assistive technologies

We make commercially reasonable efforts for service availability (98.5% uptime target)

Response times for support typically within 8 business hours

Technical issue resolution typically within 48 business hours

6.3 Data Processing

AI models require data training

Processing follows our privacy policy

Call data is securely stored and handled

Data is deleted within 15 days after service termination

7. Limitation of Liability

7.1 Disclaimer of Warranties

Services are provided "as-is" without warranties of:

Merchantability

Fitness for a particular purpose

Non-infringement

Continuous availability

7.2 Liability Limitations

We are not liable for:

Direct or indirect damages

Business interruption

Data loss or corruption

Third-party service issues

Force majeure events

8. Term and Termination

8.1 Service Duration

First 14 days: Free trial period

If continued after trial: 6-month subscription program

After initial 6 months: Month-to-month or renewal options

8.2 Termination Rights

8.2.1 Customer Termination Rights

May terminate anytime during the 14-day trial period

Cannot terminate during the 6-month subscription period except for cause

May terminate month-to-month service with 30 days' email notice

Cannot terminate during renewal periods (6 or 12 months) except for cause

All termination requests must be sent to [email protected]

8.2.2 Our Termination Rights

We may terminate services immediately for:

Terms violation

Payment default

Illegal activities

False or misleading information

Extended inactivity

8.3 Effect of Termination

Access revoked upon termination date

Service disconnected within 2 business days

Data deleted within 15 business days

No refunds issued for terminated subscription periods

Confidentiality obligations continue

9. Dispute Resolution

9.1 Governing Law

These Terms are governed by Nevada law, without regard to conflicts of law principles.

9.2 Dispute Process

Informal resolution attempted first

Mandatory arbitration applies

Class actions waived

Small claims permitted

10. Changes to Terms

We may modify these Terms Changes take effect 30 days after notice

Continued use implies acceptance

Material changes require consent

11. Contact Information

For questions about these Terms:


Email:

[email protected]


Support:

[email protected]


Mailing Address:


Alpha Search LLC
1887 Whitney Mesa Dr #5051
Henderson, NV 89014

12. Severability

If any provision of these Terms is found invalid, the remaining provisions remain in effect.